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FAQs

Why wouldn't someone just hire a full-time video designer?

Good question! For starters, the annual cost of a full-time senior-level video designer can be very expensive now plus benefits. Aside from that, clients may not always have enough work to keep them busy at all times, so they're stuck paying for time no work is even being done. With this model they know exactly how much work their budget get's them, and they don't need to worry about managing employees.

How fast will my clients receive their videos?

On average, most requests are completed in just one to two days. However, more complex requests can take longer.

Who are the video designers?

We have a large team of well over 100 talented video designers in our organization. Rest assured you will receive high level care and attention from our team!

How do I order editing?

Immediately after you sign up for a plan you are emailed a link to your private Discord channel where your dedicated Account Manager and Editor will be awaiting you. Anytime you want to make an order you simply fill out the readily available form in Discord and your editor starts working! We also handle all revision feedback inside that same Discord channel and deliver the final videos there as well! A super simple and async workflow!

What if my clients don't like the edits?

No worries! We'll continue to revise the design until you're client is 100% satisfied.

Are there any refunds

There is 100% moneyback guarantee within the first 7-days! Due to the high quality nature of the work, there will be no refunds issued after the initial 7-day period.

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